Service Support

“I wanted to express my appreciation for the exceptional job your team did on our ASRS expansion project. Completing the project ahead of schedule exceeded our expectations and showcased your teams project management skills getting all materials delivered on time and scheduling work around production downtime. Job well done!”

When RepairClinic.com wanted to dramatically change processes & material handling applications to increase productivity, ISD was the only integrator to provide a concept that would allow RepairClinic.com to increase productivity dramatically, maintain the processes that worked well, and allow for growth. We have been with ISD since that time. We continue to call whenever we have another space or process challenge. Their knowledge of distribution is superb. They listen to our concerns and create solutions that exceed our requirements.

I invited ISD to conduct an infrastructure analysis of a struggling distribution operation with the desire to not only gain automation efficiency and to align the DC with industry standards, but to plan for a projected 300% growth in volume with multi-site scalability. Their ability to visualize concepts and develop initial strategy is amazing and unlike other firms I have worked with on other projects. Their ability to marry operational requirements with the latest in technology and extreme creativeness result in a professional, high quality projects with an excellent ROI. I highly recommend ISD and intend to seek out their expertise on future automation and systems projects.

"ISD created an automated system that enforced discipline and repeatability into processes. That reduces picking errors and tracks everyone who touches a product from manufacturing to shipping." Those are important factors for a company that prides itself on the quality of its products.”