Integrated Systems Design is a full service system integrator. We're able to assist you from the moment you perceive a need right on through to servicing your system after its installed. We've detailed some of the various services that we provide below. If you have questions about these or other material handling-related functions, please contact us. We're always ready to help!
As a full service material handling supplier,Integrated Systems Design can provide up-front consulting services to help analyze your material handling requirements and concept potential solutions that meet your business goals. Based on current and future business needs, Integrated Systems Design can determine an optimum system flow configuration. We then use that configuration to create a system concept that can effectively move product and control traffic streams to meet the requirements at each operation in your facility.
Engineering studies begin with careful research and gathering of product and production data. Current and future throughput requirements are collected and included in system design calculations. Data is gathered from all relevant sources which may include workers on the floor, the IT department, management, plant engineering and others.
Once the necessary data has been collected and analyzed, one or more detailed concept that addresses all system parameters is developed and presented. Depending on customer requirements, deliverables such as concept drawings, cost estimates, design criteria and related materials are also developed and presented.
Our project managers have material handling and project implementation experience in numerous industries. As your single point of contact, Integrated Systems Design project managers are responsible for all aspects of your project from managing the schedule to ensuring the quality of project installation.
We assign a dedicated project manager to each and every project we implement. As the lead person on a project, our project managers are trained to foresee and prevent problems before they arise. Gantt chart schedules, generated in Microsoft Project, are regularly reviewed and updated. Quality and safety check lists, customized for each project, help ensure no steps are missed and that there's a high level of task coordination and quality control. Below are some of the more prominent tasks our project managers are directly responsible for:
- Development of a detailed project schedule
- Verification of building dimensions and existing equipment locations
- Review of system layout and detail drawings to ensure accuracy
- Adherence to the project schedule through effective coordination and management of all project resources and stakeholders
- Project cost containment
- Act as the focal point of communication between you and the Integrated Systems Design project team
- Schedule and conduct the system acceptance testing to verify system performance meets contract requirements and to verify that potential hazards have been properly addressed
- Development and presentation of the system's recommended spare parts list
- Schedule and implement system operational and maintenance training
- Project closeout and customer acceptance
Of course, no material handling system will be successful without the involvement and acceptance of the owner and operators! That's why Integrated Systems Design project managers continue to work with your team as they become familiar with system operation and maintenance procedures. We know that the more satisfied you are with your system's function and performance, the more you'll be inclined to contact us for future enhancements.
Design & Build
No two systems are exactly identical. That's why the design and build phases of a project are two of the most critical activities.
During the system design phase, data gathered during the estimating and concept process are blended with system design specifications and layout data to produce the appropriate equipment and control configurations. Throughput rates for each area of the system are calculated and checked against design requirements. When necessary, specific handling requirements for products are incorporated within the equipment and system designs. For extremely complex systems, customers may require system simulation studies to verify that all areas and functions of a system will meet design requirements.
System safety is also a prime consideration during the design phase. To have the greatest impact, user safety has to be a considered during all design activities and incorporated into each detail of a system. Once all these facets of the design process are accomplished, equipment can be fabricated, system controls and software can be fully developed and the installation process can begin.
No amount of careful design can overcome mediocre fabrication of equipment, controls or software. That's why Integrated Systems Design only uses sources which have proven themselves to be quality driven. During the fabrication phase of a project, the Integrated Systems Design team regularly tracks the activity of each supply source, whether internal or external, and monitors their progress. When appropriate, the team conducts vendor site inspections of work-in-process to ensure conformance to design specifications and project schedules.
Since hardware and software applications are unique from project to project, Integrated Systems Design is ready to address out-of-the-norm situations with customized solutions when standard products just won't fit. We maintain a very capable staff and numerous supply sources that specialize in solving the most unusual hardware, controls and software application challenges. We've created numerous custom solutions to interface with existing equipment and software systems and we're ready to do the same for your unique applications and system requirements.
Proper mechanical and electrical installation is vital for a top notch material handling system so we put extra emphasis on this phase of each project. Integrated Systems Design's field engineers coordinate the schedule and manage mechanical and electrical crews in order to minimize installation time. By carefully planning and execution of the installation, we ensure your system will be up and running on schedule.
Whether your requirements dictate a simple conveyor system or a complex mix of material handling hardware and software, our years of field experience enable us to provide a safe, cost effective installation of your material handling equipment. We've installed material handling systems throughout North America and in other locations around the world so you can be assured we'll install your system correctly!
The success of every material handling system hinges on acceptance by its users, their ability to maximize the efficiencies the system offers and their knowledge of how to keep it functioning properly. To help ensure quick acceptance and the expected productivity results, Integrated Systems Design conducts through operational and maintenance training classes upon system completion prior to customer use.
The customer's maintenance technicians and operators are trained on both usage and safety aspects of the system's operation. Maintenance personnel also receive a review of the system maintenance manuals and training on the maintenance requirements of the system's components.
After Sales Service
You'll never feel you're on your own after we've installed your system and "handed you the keys"! Integrated Systems Design is there to support you after the sale with troubleshooting and spare parts assistance 24/7.
After the warranty period, Integrated Systems Design will continue to support you by offering the following maintenance & support services:
- System assesments
- Delivery and assembly of parts
- Equipment maintenance and repairs
- Operation and maintenance refresher training
- Onsite or remote troubleshooting
- System upgrades
For those customers who have limited in-house maintenance capabilities, we offer post-warranty maintenance & service contracts that are tailored to your needs. We offer this service for our systems as well as for systems purchased from other vendors! The following is typical list of the maintenance we commonly perform under these contracts:
- Inspect all equipment for proper functionality
- Inspect and adjust chains and belts
- Inspect and tighten other critical components
- Lubricate rotating and drive components (when applicable)
- Clean debris from moving parts
- Inspect the system for missing or improperly installed safety guarding
- Inspect electrical devices and adjust as necessary
- Verify controls and software operability
- Provide a written service report and recommendations for component replacement